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Samsung Developer Program

For how long can my customers redeem app coupons?

For as long as each coupon is valid. 

Typically, this means between the start date (any date in the future) and the end date (up to 28 days after the start) that you specify during coupon code generation, and until a customer redeems a coupon code (each can be used only one time). In the Seller Office coupon page, coupons that can currently be redeemed have the status 'Usable.'

Other factors make a coupon not redeemable:

  • During the waiting period (about 24 hours after generation, with the coupon status 'Waiting').
  • You change and update the registration information of the coupon's paid app (coupon status 'Terminated').
  • You end the distribution of the coupon's paid app (coupon status 'Terminated').
  • Samsung suspends the distribution of the coupon's paid app (coupon status 'Terminated').
     

For details about generating and managing coupons, see Generate and Manage Paid App Coupons.