Typically, this means between the start date (any date in the future) and the end date (up to 28 days after the start) that you specify during coupon code generation, and until a customer redeems a coupon code (each can be used only one time). In the Seller Office coupon page, coupons that can currently be redeemed have the status 'Usable.'
Other factors make a coupon not redeemable:
- The coupon waiting period has not ended (about 24 hours after generation, with the coupon status 'Waiting').
- You change and update the registration information of the coupon's paid app (coupon status 'Terminated').
- You end the distribution of the coupon's paid app (coupon status 'Terminated').
- Samsung suspends the distribution of the coupon's paid app (coupon status 'Terminated').
For details about generating and managing coupons, see Paid App Coupons.
For details about redeeming coupons, see How can I redeem an app coupon?