Samsung Developer Program FAQs
Find quick resolutions to your questions about the Samsung Developer Program.
Can't find what you're looking for here? Try searching the Samsung support site. Go to https://www.samsung.com/ and click SUPPORT (depending on your location, you may also need to select a subtopic).
- App Publishing FAQs
- Quick resolutions to issues about getting your Android, Galaxy Watch, and Theme apps distributed in the Galaxy Store.
- Can I publish my apps under different brands?
- Can I view my app in the Galaxy Store of another country?
- Galaxy Store message: "Can't add coupon," "Can't use coupon code," or "Can't use voucher"
- How can I create a comprehensive app product detail page?
- How can I get a seller brand page to promote all of my apps?
- How can I optimize my app registration for Galaxy Store SEO?
- How can I publish my app in the Galaxy Store?
- How to beta test your apps
- My app was rejected because of local cultural or market restrictions
- My app was rejected for copyright, trademark, or patent infringement
- My app was rejected for inappropriate icons or screenshots
- What are the guidelines for my in-app item titles?
- Where in the world can I market my apps?
- Learn more >
- Galaxy Watch FAQs
- Develop Galaxy Watch faces with Galaxy Watch Designer
- Does Tizen Studio support JDK/OpenJDK 10 or 11?
- Create product images for Galaxy Watch detail pages
- Find, download, and export Galaxy Watch images
- Tizen Studio fails to launch
- What is an author certificate and how is it used?
- What is a distributor certificate and how is it used?
- Why are my watch apps not available in the Galaxy Store for upgraded Gear watches or new devices?
- Learn more >
- Galaxy Watch Designer FAQs
- Find quick resolutions to issues about how to get and use the Galaxy Watch Designer tool. For additional FAQs, see https://developer.samsung.com/galaxy-watch/design/watch-designer/faq.
- Cannot use Health complications with the Weather complication
- Galaxy Watch Designer fails to launch
- Galaxy Watch Designer tool
- Grouping issue in Galaxy Watch Designer 1.6.0
- How can I capture a watch face with localized content in GWD?
- How to get and use a previous version of Galaxy Watch Designer
- How to upload binary files for Galaxy Watch and older Gear devices
- What design tools can I use with Galaxy Watch Designer?
- What is an author certificate and how is it used?
- What is a distributor certificate and how is it used?
- What version of Java does Galaxy Watch Designer require?
- Learn more >
- Promotion FAQs
- Find quick solutions to your questions about how to promote your apps using banners, badges, coupons, and discounts.
- Customer cannot redeem a coupon
- How can individuals display their company or brand name?
- How can I increase my app's ranking in the top paid lists?
- How can I promote my app in the Galaxy Store?
- How long are app coupons redeemable?
- How long can my app promotions run?
- How to create and manage free coupons for paid apps
- How to get a Galaxy Store badge image
- How to promote your apps in local languages
- How to report the misuse of a Galaxy Store badge
- How to review and use Galaxy Store badge daily click reports
- How to use badges to sell your apps
- Users cannot follow my badge URL link
- What is Samsung's selection criteria for app banner promotion?
- Will my old Galaxy badge URLs still work now that there are new badge URLs?
- You can generate up to 5000 coupons for any distribution country
- Learn more >
- SDP FAQs
- Find answers and solutions to Samsung Developer Program issues here.
- Can I apply to the Made for Samsung program?
- Can I promote my apps with Galaxy Store banners?
- Can you help me build and test app prototypes?
- Can you help me with an Android app issue?
- How do I request a new topic for a webinar?
- How do I submit feedback for a webinar?
- How much does it cost to use CDF?
- How to test a new app
- What's the difference between CDF and RTL?
- What are Samsung Developer Program webinars?
- What is the Samsung Developer Program?
- Where can I find a Samsung Developer Program webinar?
- Why can't I log in to my SDP Dashboard?
- Learn more >
- Tech Support FAQs
- Need development support? Find answers to common questions here.
- Can my Android app be whitelisted for battery usage?
- Do you have an update for the next OS release for my phone?
- How long does it take to resolve a tech support issue?
- I have a new idea. Can I submit it to you for development?
- My Samsung phone no longer works. Can you help me?
- Smart TV inquiry to Seller Office TV
- Where can I find sample apps or technical documentation for SDKs?
- Where can I find tech support for non-English speakers?
- Learn more >
- Theme FAQs
- Find quick solutions to issues about Galaxy Themes.
- How to apply to become a Theme developer
- What is the Theme application review process?
- What items should I include in my Theme portfolio?
- When using Theme Editor, what is the impact of choosing Light or Dark theme in making color choices?
- Why can't I get access to the Theme Editor tool?
- Why was my request to become a Theme developer rejected?
- Learn more >
- User Experience FAQs
- Quick solutions to UX issues.
- Learn more >