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Samsung Developer Program

Paid App Discounts

You can support your promotions for paid Android, Gear, and Theme apps by setting discounted app download prices for one or more distribution countries, as a percentage of the app's standard price, and/or fixed lower prices.

A set of discounts can be registered for each paid app being normally distributed (Android, Edge, Galaxy Watch and Gear, Theme, Stickers, and Font apps). 

In each app discount set, you can specify the following types of discounts to one or more of the app's distribution countries:

  • A single discount percentage of your app's standard price
  • Separate lower fixed prices
  • Discounted phone bill prices for users who pay by phone bill
     

You also specify the time period that the discounts apply.

During app purchase, discounts automatically apply to all customers who are in the discounted distribution countries and who are using the app's distribution devices.

Note: The discounted prices displayed when you register a discount set will be the prices for the entire duration of the discount time period. Discounted prices are based on the exchange rates at the time the discount set is registered. It is possible that actual discount percentages when customers purchase your app will change due to exchange rate fluctuations.

 

To register a discount set for a paid app

  • You must have a commercial Seller Office account.
  • The app must be a paid app in the 'For Sale' state, not be submitted for 'Updating', and not have another 'Waiting' or 'Ongoing' discount set.
  • After some actions, a popup is displayed and requires clicking a button.
    Info popup steps are not indicated in this procedure.
     
  1. Prepare to add the discount set.
    1. Sign in to your Seller Office account with your Samsung account email ID and password (Samsung Seller Office website), and click Promotion > Discounts.
      Note: You are automatically logged out after 20 minutes of inactivity.

      SO_PromotionDiscountsPage.png
       
    2. Click Add New Discounts.

      SO_AddNewDiscountsPage.png

       
  2. Select the app to be discounted.
    This ensures the app: is a paid app, is in the 'For Sale' state, has not be submitted for 'Updating', and does  not have other 'Waiting' or 'Ongoing' discounts.
    1. To display all apps that can be discounted:
      1. Click Search Application.
        SO_SearchApplicationPopup_All.png
         
      2. Click Search.
      3. Navigate to the listed app and click the app's radio button.
      4. Click Save.
         
    2. To filter the apps that can be discounted:
      1. Click Search Application.
        SO_SearchApplicationPopup_Search.png
         
      2. Enter one or more filter criteria:
        Note: Criteria are connected by a logical AND.

        Category

        List apps based on the category that you assigned to the app(s):

        All - Default Any category app

        [Category name] - Only apps with the specified category
         

        Content ID

         

        List apps based on all or part of the unique identifier assigned by Seller Office to registered app(s)

        The content ID is displayed in the My Applications page.
         

        Application Title List apps based on all or part of the name you assigned to the app(s)
         

        Registered Date

         

        List apps based on whether or not you registered the app(s) within the filter begin and end dates

        Directly enter (YYYY-MM-DD) or click Calendar icon and select the earliest and latest dates.

      3. Click Search.
         
    3. Specify the app:
      1. Navigate to the listed app to be discounted and click the app's radio button.
      2. Click Save.

        SO_AddNewDiscountPage.png

         
  3. Review and specify discount set details:

    Device

    Total number of user devices that can download the app

    To view each device, click View.
     

    Discount Period *

     

    Directly enter (yyyy-mm-dd) or click the Calendar icon and select the time period that all discounts in the discount set will apply:

    [Start date] - Beginning date
    The start date can be the next day or later when you register the discount set before 23:00:00 GMT. Otherwise, the start date can be two days after the current date or later.

    [End date] - Stopping date
    The end date can be the start date or later.
     

    Discounts start at 00:00:00 GMT and end at 24:00:00 GMT.

    Description * Purpose and information about the discount set (0 to 500 bytes)

     
  4. Specify one or more discounts for one or more distribution countries.
    Note: Countries can be listed in one group.  Discounts applied to a country group are applied to all countries in the group.
     
    1. To apply a discount percentage of the app's standard base price to one or more countries:
      1. Checkmark the countries using Country Setting and [country checkmark].
      2. Enter a discount percentage in Standard Discount Rate (integer value greater than 0 and less than 100)%.
      3. Click Auto Input.
      4. For each discounted country, review its discounted local price.
        If necessary, change and apply a different discount.
      5. For each country to apply the discount to the phone bill price:
        1. Verify the country checkmark is checked and the discount percentage is applied.
          If not, go to step 4.a.i. above.
        2. Set the phone bill price for the country using [master] Apply Phone Bill and [country] Apply Phone Bill.
        3. Review the default local phone bill price and its equivalent price in U.S. dollars.
          The default value is the local phone bill price closest to and below the discounted local price.
        4. When available and necessary, select another phone bill price.
           
    2. To set and apply a lower app download price for one or more countries:
      Note: This step can be done either: after applying a discount percentage, or without applying a discount percentage. 
       
      1. When you did not apply a discount percentage in step 6.a.:
        Caution: When you did apply a discount percentage, do not perform this step (6.b.i.) and go to step 6.b.ii.
        1. Checkmark the countries using Country Setting and [country checkmark].
        2. Set a discount percentage for the app base price.
          Note: Although the percentage will change the country prices, you will replace those prices with your own lower app download prices.
          1. Enter a discount percentage in Standard Discount Rate (integer value greater than 0 and less than 100)%.
          2. Click Auto Input.
             
      2. For each country to apply a lower price that is not a phone bill price:
        Note: Either phone bill pricing is not available for a country, or it is available but you are not enabling the country's users to pay using their phone bill.
        1. If not checked, checkmark the country using [country checkmark].
        2. Enter [Country download price]: (lower price in local currency).
        3. Press Return.
           
      3. For each country to apply a lower phone bill price:
        1. If not checked, checkmark the country using the [country checkmark].
        2. Checkmark the [country] Apply Phone Bill.
        3. Review the default discounted phone bill price and its equivalent U.S. dollar price.
          The default value is the phone bill price closest to and below the local price.
        4. Select [Country download price]: (lower phone bill price in local currency).
        5. Press Return.
           
  5. Click Confirm.
     

 

To review or change a discount set

  • One or more discount sets are registered.
  • You can change a discount set in the 'Waiting' state. You cannot change an 'OnGoing' or 'Ended' discount set.
     
  1. Sign in to your Samsung Seller Office account in the Samsung Seller Office website, and click Promotion > Discounts.

    SO_PromotionDiscountsPage.png
     
  2. To see the total number of discount sets in the list, click Total Count.
     
  3. To filter the discount sets to be listed:
    1. Specify one or more filter criteria:
      Note: Criteria are connected by a logical AND.

      Status

       

      List discount sets based on their current operating state:

      All Status - Discounts in any state
      Waiting - Discounts that are not yet applied, but will be later
      OnGoing - Discounts that are currently being applied
      Ended - Discounts that have expired and are not being applied
       

      Device

       

      List discount sets based on one or all targeted user devices:

      All - Discounts that target any device
      [Device name] - Discounts that target the specified device
       

      Application Title 

       

      List discount sets based on the name of their app:

      [No entry] - Default All apps with discount sets
      [All or part of an app name] - Only those apps with discount sets and titles that contain or match the entry


       
    2. Click Search.
       
  4. To view other list pages, click Previous or Next.
  5. For a listed discount set, review its summary information:
    Application Title  Name of the discount set's app
    Device Name of the primary device class that is targeted by the discount set, and the total number of devices targeted by the discount set
     

    Discount Period

     

    Start date and end dates that the discounts are to be applied (YYYY-MM-DD)

    Discounts start being applied at midnight (00:00:00 users' local time) on the start date.
    Discounts stop at midnight (24:00:00 users' local time) on the end date
     

    Status

    Current operational state of the discount set:

    Waiting - Discounts are not yet being applied, but will be later.
    OnGoing - Discounts are currently being applied.
    Ended - Discounts have expired and are not being applied.


     
  6. To review the details of a discount set:
    1. Click the discount set's [Application Title].
      SO_DiscountDetailsPage.png
       
    2. Review the details:
      Application Title  Name of the discount set's app

      Device

      Name of the primary device class that is targeted by the discount set, and the total number of devices targeted by the discount set.

      To view all devices, click View.
       

      Status

      Current operating state of the discount set:

      Waiting - Discounts are not yet being applied, but will be later.

      OnGoing - Discounts are currently being applied.

      Ended - Discounts have expired and are not being applied.
       

      Discount Period

      Start date and end dates that the discounts are to be applied (yyyy-mm-dd)

      Discounts start being applied at midnight (00:00:00 users' local time) on the start date.
      Discounts stop at midnight (24:00:00 users' local time) on the end date.
       

      Last Changed

       

      Date (mmm dd, yyyy hh:mm:ss AM/PM local time) the discount set was most recently changed by you or the Samsung team
       

      Discount Price

      Discount Rate (%) - Percentage discount
      Note: This rate does not apply to countries where you set a lower download price. 

      Country - Prices listings
      For each country listed: the country currency code, and the original and discounted app download price
      Country discount prices are either:

      • The discount rate times the app's base price, when a lower download price is not entered
      • A lower download price, when it is entered
         
      Description Purpose and information about the discount set

       
    3. To return to the Discounts page, click List.
       
  7. To change a discount set:
    For 'Waiting' discount sets, you can change any entry except the Application Title.
    For 'OnGoing' discount sets, you can only change the end date.
    1. In the Discounts page, click the discount set's [Application Title].
    2. In the Discount Details page, click Edit.
      SO_EditDiscountPage.png
       
    3. Change the discount set as necessary.
      For details see steps 5. and 6. in the To register a discount set for a paid app procedure above.
    4. Click Save.

 

To stop or delete a discount set

  • You can stop applying discount sets in the 'Waiting' and 'OnGoing' states.
  • Caution: You cannot reactivate or reapply discount sets after stopping them. However, you can create new discount sets.
     
  1. Sign in to your Samsung Seller Office account in the Samsung Seller Office website.
  2. Click Promotion > Discounts.
  3. To stop applying the discounts in a discount set:
    1. Click the discount set entry [Application Title].

      SellerOffice_ManagementGuide_PromotionMgmt_AppDiscount4.png
    2. Review the discount set details, including the discount percentage and lower local prices.
    3. Click Discount Termination.
    4. In the termination popup, click Yes.

      SO_DiscountsPage_Terminated.png
       
    5. Verify the discount set status changed to 'Ended'.
    6. To review details about the termination, click View.
      SO_Discounts_TerminatedReasonPopup.png
       
  4. To permanently remove a discount set:
    SO_DiscountsPage_Delete.png
     
    1. Checkmark the discount set entry.
    2. Click Delete.
    3. In the deletion popup, click Yes.

 

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